Shipping policy

Shipping Policy – Phoenix Homecare

We aim to deliver your products quickly and safely across India.

Order Processing Time
All orders are processed within 1–3 business days.
Custom or personalized 3D printed products may require 2–5 additional days for production.

Delivery Time

• Standard Delivery: 3–8 business days

• Local Delivery (if applicable): 1–3 days

Shipping Charges

• Free shipping on orders above ₹299

• ₹30–₹60 shipping charges for orders below ₹299

Order Tracking
Tracking details will be shared via SMS/Email/WhatsApp after dispatch.

Delays
Delays may occur due to:

• Custom product manufacturing

• Courier partner issues

• Weather or regional restrictions

Important Note (3D Printed Products)
Due to the nature of 3D printing:

• Minor layer lines, marks, or surface variations are normal

• Slight color variation may occur

• These are not defects, but part of the manufacturing process

Need Help?
📱 Chat with us on WhatsApp link given on homepage bottom right.